© M A Renny 2021 Brookside Caravan Park Home


1. Who we are

Brookside Holiday Camp Limited, Lyminster, Littlehampton, West Sussex. BN17 7QE,  (we,  us  or our).  

Under  data protection  law  we  are  the ‘data  controller’  of  the  personal  information  that  we  collect  about  you and as a data controller we have certain  legal responsibilities concerning how we collect, use and share your personal information. We must inform you about this.

2. The information we collect

The types of personal information we collect from you include:

a. Information you provide to us  -  personal  information  that  you  provide to us including your contact details  (i.e.  your  name,  email  address, phone number and postal address).

b. Our correspondence - if you contact us, we may keep a record of that correspondence.

c. Sales and services information - details of transactions that you make with us and details of the services we provide to you.

3. How we use your personal information

We may use your personal information in the following ways: a.to  provide  our  services  effectively  to  you  -  examples:  

a.to  administer  our  services,  including  handling  your  requests,  communicating  with you  (including  about  any  offers  or  promotions);    keeping  up-to-date  records  about  you  and  carrying  out  our  obligations  arising  from  any contracts entered into between you and us, to make payments to you and receive payments from you (where applicable).

b.to market to you  - if you have not objected, to provide you with updates and offers about our products and services and the products or services of selected third party companies that we think may be of interest to you.  (See  paragraph  4,  ‘Transfers  of  personal  information’, below  for  further  information).  We may use your information for marketing our own services to you by post, phone or email and where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.  We  will  provide an  option  to  unsubscribe  or  opt-out  of  further  communication  sent  to  you  or  you  may  opt  out  by  contacting  us  using  the  details  in  the ‘Contact  us’  section  of  this  privacy  statement.  If at any time you do not want us to contact you for marketing purposes, you can let us know by contacting us using the above contact details.

4. Transfers of personal information

We may permit selected third-party companies to use your personal information,  for the purposes set out in the section ‘How we may use your personal information’ (above). These  companies  may  use  this  information  to  contact  you.  Selected  third  parties  will  be  subject  to  obligations  to process your personal information in compliance with the same safeguards that we deploy. We work with carefully selected insurance intermediaries, who are regulated by the Financial   Conduct  Authority, to provide you with information about relevant insurance services.  If we intend to pass your details to them, we will inform you beforehand and give you an opportunity to object. If you tell us that you do not wish to have this information passed on we will respect your wishes. We confirm that all personal information held by us about you will remain in (and will not be transferred outside of) the United Kingdom.

5. How long will we keep your personal information?

Where  you  have  expressed  an  interest  in  our  products  or  services  /  where  we  have  collected  your  contact  details  for  us  to  provide  you  with information about our services, we will keep your information for 7 years, or until you ask us to stop sending you such information. Where you have purchased a product or service from us, we will keep your personal information for so long as you are sited on our park,  plus for seven years, to deal with any queries, complaints or legal claims you may have and to comply with our book-keeping obligations to HMRC whilst running our business.

6. Legal grounds to process

The legal grounds we rely on to process your personal information are that processing is necessary for:

a. our  legitimate business interests or those of a third party and these interests are not overridden by your interests or fundamental rights and freedoms about the protection of your personal information.  Our  legitimate  business  interests  include  enabling  us  to  provide you  with  products,  services  and  information  about  our  products  and  services  (marketing).  Third  party  legitimate  business  interests include the promotion of insurance services to you so that we have sufficient insurance coverage at our site(s).

b. our performance of a contract made with you.  This includes our providing you with products and services and our taking steps at your request towards, and in anticipation of, providing you with products and services; c.our compliance with legal or regulatory obligations.

7. Your rights about your personal information

If you have any questions about our use of your personal information, you should first contact us using the contact info on the ‘Contact us’ page. Under certain conditions, you may have the right to request us to:

a. provide you with further details on the use we make of your personal information.

b. provide you with a copy of personal information that we have collected about you.

c. update any inaccuracies in the personal information we hold.

d. delete any personal information that we no longer have a lawful ground to use.

e. object to our use of your personal information if our use of your personal information is causing you undue harm.  In  such  a  case  we must cease using your personal information for that purpose.

8. Contact us

If you have any questions, or you would like to find out more about this privacy policy you can write to us at:

Brookside Holiday Camp Limited, Lyminster Road, Lyminster, Littlehampton, West Sussex. BN17 7QE, or email us at mark@brooksideuk.com or telephone us on 01903 713292